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COLLECTIONS & RECOVERY
Collect more.
Spend less.
Manage delinquent accounts from first missed payment to final resolution — automated follow-up, payment tracking, and a collector workspace included.
Tennis detects delinquency earlier, automates the outreach sequences that move accounts toward resolution, and gives collectors a single workspace to manage their entire book. Recovery campaigns run without manual coordination, escalation rules trigger automatically, and every action is logged for compliance and audit. Your team closes more accounts — without growing the team.
CAPABILITIES
Key features.
Delinquency Detection
Identify delinquency signals early and trigger the right outreach sequence automatically — before accounts go deep past due.
Payment Tracking
Track every payment event in real time and trigger follow-up reminders across email, SMS, and voice based on account status.
Recovery Campaigns
Build multi-step recovery campaigns with configurable timing, channel mix, and escalation logic — no manual coordination required.
Follow-Up Automation
Automate follow-up cadences across every delinquent account so no borrower falls through the cracks during busy periods.
Collector Workspace
Give collectors a single view of every account — history, communications, payments, and next actions — without switching between tools.
Escalation Rules
Define rules that automatically escalate accounts to senior collectors, legal, or external agencies based on criteria you configure.
+35%
RECOVERY RATE ON DELINQUENT ACCOUNTS
45%
REDUCTION IN COST PER COLLECTION
14 days
EARLIER DELINQUENCY DETECTION