Managed Services
AI-native managed services for servicing & collections
Tennis pairs an agentic servicing platform with onshore specialists to run your outreach, repayment, and escalation queues — technology, not headcount, at the core.
Trusted by lenders, fintechs, and financial institutions
45 Days
from contract to first workflow live
Half
the cost per account vs. in-house ops
100%
of accounts quality-controlled
Expensive servicing operations are holding you back
Slow ramps
6-8 weeks of hiring and training before a single account moves.
Thin oversight
5-15% of accounts sampled. You’re inferring quality from a slice of the book.
Turnover
The team you trained last quarter isn’t the team working your queue today.
Bank-grade quality at AI speed
World-class automation paired with onshore specialists, measured against your own scorecard.
Half the price per account
A dramatic efficiency gain from pairing automation with trained specialists.
Onshore specialists in the loop
Named agents own judgment calls and escalation-related work end to end.
100% quality control
Every account is reviewed against your scorecard, with pass rates visible in real time.
Powered by the Tennis Platform
Proven at scale
Agentic AI deployed at commercial lenders and regulated institutions — governed and audit-ready by default.
Native integrations
Connectors for the LMS, CRM, and core systems your team already uses. No rip and replace.
30%
average reduction in charge-offs across the Tennis platform
Start with one queue, expand on your terms
No migration project. One queue, calibrated against your scorecard, then as many workflows as you want.
01
Share your current setup
We tell you what it costs per account and your time to value. One week.
02
Calibration
We run your work against your scorecard until we hit your pass rate. You see every number, and don’t pay for calibration.
03
First workflow live
Consumption pricing from day one. Add workflows, move the labor dial, convert to a committed rate at a lower unit price.
Grow the portfolio. Not the back office.
See how Tennis Managed Services can run your servicing and collections queues end to end.