Built for commercial lenders
Agentic AI for commercial loan servicing and recovery
Voice, SMS, and email agents work every account in your stack, from first reminder to payment to UCC enforcement. Every action is logged and ready for audit.
Voice agent · outbound call
Hi Maria, this is Ava, the virtual assistant for Acme Capital. Your payment due on the 3rd didn’t go through.
A customer paid us late. I can pay Friday.
Friday works. Should I text you a secure payment link?
Yes, please.
Sent. I’ve logged your promise to pay for Friday.
Sample conversation
Account timeline
Account #20418 · payment missed on the 3rd
Sample account
Missed-payment notice sent
Mon
Voice
Reached borrower, balance confirmed
Wed 9:02 AM
SMS
Secure payment link sent
Wed 9:04 AM
Promise
Promise to pay Friday recorded
Wed 9:06 AM
Payment
Paid by ACH, account current
Fri
Every action logged and audit-ready
PROVEN IN PRODUCTION
One commercial lender, first three months on Tennis
serviced in three months
of borrower communications automated
return on the platform
HOW IT WORKS
Agents trained on your portfolio run the outreach, take the payment, and hand counsel a complete file when an account needs to escalate.
01 · Outreach
Voice, SMS, and email sequences adjust to how each borrower responds, and escalate to counsel only when an account needs it.
Every channel on one timeline
Trained on your products, policies, and borrower history
Consent and contact-frequency rules enforced on every touch
Outreach sequence
Sample
Call
Reached the borrower, balance confirmed
Agent offered a payment link
Done
SMS
Secure payment link sent
Borrower promised to pay Friday
Done
Reminder, only if Friday is missed
Counsel is the last step, not the first
Queued
Secure payment link
Sample
Amount due
Pay by ACH
Pay by card
Promise to pay
Friday · logged to the account
02 · Payment
The agent that reaches the borrower also sends the link. Payments are collected and reconciled natively, without a separate processor stack.
ACH and card
Promises to pay tracked and followed up
Synced to your system of record
03 · Enforcement
File, monitor, and enforce UCC liens. When an account escalates, demand letters and arbitration go to your counsel or our attorney network with the full file and audit trail.
UCC filing, monitoring, and enforcement
Demand letters and enforcement packages generated for review
Your counsel or our attorney network
Counsel handoff
Sample
UCC-1 lien
Filed and active
Monitored
Demand letter
Sent
Arbitration filing
Ready for counsel
Full account file and audit trail
Attached
PLATFORM
Every product runs on the same borrower data, the same inbox, and the same audit trail.
Servicing & Operations
Day-to-day servicing, from schedules to balances, synced to your system of record.
CRM & Communications
Voice, SMS, and email in one inbox, with every borrower touch on a single timeline.
Collections & Recovery
Agent-driven recovery workflows tuned to your portfolio and account types.
UCC Filing & Enforcement
File, monitor, and enforce liens, with arbitration matters packaged for counsel.
Legal Document Automation
Generate demand letters and enforcement packages ready for counsel review.
Portfolio Monitoring
Track exposure, performance, and risk signals across the book in real time.
Invoice Verification
Verify invoices and receivables before they become a recovery problem.
Tennis Payments
Collect and reconcile borrower payments without a separate processor stack.
ONBOARDING
Send accounts by file or SFTP, or sync them from your system of record. No migration and no rip-and-replace.
Salesforce
LendSaaS
In-house systems
SFTP
01
Accounts received
By file, SFTP, or a direct sync.
02
Fields mapped
Balances, payment status, notes and activity.
03
Agents live
Working accounts around the clock, every action logged.
TRUST & SECURITY
Every agent action is permissioned, logged, and reviewable.
Agents act inside your rules
Audit-ready by default
Every action is logged, timestamped, and auditable, so compliance can review any account end to end.
Compliance on every touch
Consent, contact frequency, and state-by-state requirements enforced on every action.
Lucio Cota
Global Head of Collections, Jeeves